General guidance only. For real incidents, contact your bank or local authorities.
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Real examples, red flags, and what to do. Tap any card to learn more.

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Crypto & investment safety

Before you deposit — read this

Crypto and investment scams are the fastest-growing category. They look polished, the people seem friendly, and the early profits seem real — until you try to withdraw.

Wallet & address warning checklist

  • Never share your seed phrase. Anyone asking is a scammer.
  • Triple-check the receiving address — scammers swap addresses via malware.
  • Send a tiny test amount first. If it doesn't arrive, stop.
  • Treat 'support agents' on Telegram / WhatsApp as fake by default.
  • Bookmark exchange URLs. Never click crypto links from messages.

Fake trading platform red flags

  • Guaranteed or 'risk-free' daily returns.
  • App you can only install via a link, not the App Store / Play Store.
  • Withdrawals 'pending' until you pay tax/release/upgrade fee.
  • Account manager pushing you to deposit more.
  • Not on moneysmart.gov.au investor alert list — but no AFSL.

Romance-investment ('pig butchering')

  • Met online, very intense early on, never video-calls.
  • Talks about a wealthy relative or insider trading group.
  • Slowly shifts the chat to a 'great platform'.
  • Shares profit screenshots — never real evidence.
  • Reacts emotionally when you say 'no'.

Before you deposit — pause and ask

  • Would I be okay losing this money 100%?
  • Has someone I trust IRL also used this platform?
  • Have I tried withdrawing a small amount first?
  • Is the company on a regulator register (e.g. ASIC AFSL)?
  • Am I being rushed? If yes, stop now.
Check an investment message