Step 1
Inspect the URL carefully
The web address is the first thing to check. Scammers use lookalike domains that are easy to miss at a glance.
- Read it slowly. "mygov-secure-au.com" is not "my.gov.au". "cba-verify-login.com" is not "commbank.com.au".
- Watch for extra words. Real brands rarely add words like "secure", "verify", "login" or "update" to their domain.
- Check the full address. Hover over links on desktop, or long-press on mobile, to see where they really go before you tap.